Frequently Asked Questions

Step 1. Checkout
Add Products to Cart and Proceed to Checkout.

Step 2. Verify
Verify Shipping Address, Ages 19+, Special Notes & Shipping.

Step 3. Payment
Choose Method Of Payment, Place Order & Follow Payment Instructions As Listed.

Step 4. Shipping
Specify your preferred shipping option. Differences are stated clearly and delivery is done by major logistic companies.

All orders that have been paid for cannot be cancelled but can be refunded if the product is not as described. If an order has been placed and payment has not been sent, our system will automatically cancel this within 72 hours,

No, you can place an order without having to create an account. Once you've specified your delivery address and other shipping options, your order can be delivered to you hassle-free. You can visit our privacy policy page for information about how we handle customer data. 

If your firearm doesn't match your expectations, you can return it within the stipulated period of time. Please visit our terms & conditions page for detailed information regarding returns and refunds.  

All orders that have not been paid for are placed on hold. After sending payment, allow up to 1 hour for your payment to be processed and confirmed. Once a payment has been accepted, the order will be updated to processing and an email should follow shortly that your payment has been accepted

Our customer service representatives are here to help you via email and live chat. You can send a direct call to us to the phone numbers listed on our contact page. 

If a package has been delivered to the wrong address due to customer error. Please update your shipping address immediately and notify one of our members right away. We do not cover any lost packages delivered to the wrong address due to customer negligence. We will not ship packages to the correct address until we receive the package back and Re-Shipment fees will be $100 per parcel.

Have more worries or inquiries?

Every customer has different issues and we cannot answer all your questions here on our FAQ page. If you have any other inquiries that need urgent attention, please connect with us directly via our livechat widget located on the bottom right angle of your page. You can also find our contact details on our contact page, or fill the form directly to leave us an email.